Privacy Policy
Your trust is important to us. Here's how we protect your data.
"Your privacy is of paramount importance to us. We are committed to safeguarding your privacy and protecting your Personal Data that is with us. This Privacy Policy outlines the details of the Personal Data we collect and process, how we handle it and the purposes for which we use it."
Please read the following carefully to understand our practices regarding your Personal Data. Throughout this document, the terms “we”, “us”, “our” & “ours” refer to EVICE Motors. And the terms “you”, “your” & “yours” refer to YOU (the individual whose Personal Data we are referring to).
What Personal Data Do We Collect?
We may collect, store, and process various types of your data, including:
- Demographic, Identity & Contact Data: Name, last name, address, contact number, occupation, physical address with pin code.
- Personal Identification Numbers: PAN Card No, Voter ID, GST no, Passport and Aadhaar Number.
- Financial Account Details: Bank account details for transactions.
- Educational & Professional Data: Information related to your education and profession.
- Technical & Online Data: IP address, browser type, and device identifiers when you interact with our online platforms.
- Mobile App Permission Data: Camera, contacts, location data, storage, photos, biometric data, and SMS, with your explicit consent.
- Vehicle & Communications Data: Vehicle registration number, model type, and details of communications through emails.
- Generated Data & Testimonials: System logs, transaction records, and testimonials which may contain some Personal Data.
How Do We Use Your Personal Data?
Your Personal Data is used for the following specific purposes:
- To schedule store visits and test drives if you express an interest in our services.
- To authenticate your account and provide you with our products and services.
- To communicate with you regarding your existing products, including service reminders and updates.
- To cross-sell other vehicles and services that may interest you.
- To evaluate, develop, and improve our services through market and product analysis.
- To obtain feedback, handle enquiries, and resolve complaints.
- To comply with mandatory legal or regulatory requirements.
- For dealer onboarding and invoicing purposes.
- To optimize and customize your website and mobile application experience.
Who Do We Share Your Personal Data With?
We do not sell your Personal Data. We may disclose your data to trusted partners only when necessary:
- Our Parent Company, Affiliates, or Group Companies: For business and operational purposes.
- Our Authorized Dealers: To facilitate services like test drives and vehicle delivery.
- Third-Party Service Providers: Partners who work for us under strict data protection agreements.
- Legal & Regulatory Authorities: To respond to court orders or legal processes and to establish or defend our legal rights.
Data Security, Retention, and Cookies
How do we secure your Personal Data?
We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure that appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion.
How long do we keep your Personal Data?
We retain your Personal Data only for as long as it is required to fulfil the purposes outlined in this Privacy Policy and for legal or regulatory reasons.
How do we use cookies?
We use cookies and other tracking mechanisms on our website to analyze trends and statistics. This helps us optimize and customize your website experience and provide better functionalities. You can control cookie settings in your browser.
Your Data Rights
You have rights over your personal data. Subject to legal and contractual restrictions, you have the right to:
- Access Your Data: Request a copy of the personal data we hold about you.
- Correct Your Data: Request correction of any inaccurate or incomplete data.
- Withdraw Consent: Withdraw your consent for data processing at any time.
To exercise these rights, please contact us using the details provided on our Contact Us page.
Policy Updates and Contact
We regularly review and update our Privacy Policy. Any changes will be posted on this page, and we will revise the “last updated” date below. This policy is governed by the laws of India.
Last updated on: 2 August 2025